Responsible Gaming

On Eonkick Responsible Gaming
Keep It Fun, Not an Addiction

Gaming is entertainment, not a livelihood. Everything we do through our responsible gaming program is aimed at keeping your experience on Eonkick fun and in control — always.

18+
Adults Only
24/7
Support Team
5+
Protection Tools
100%
Voluntary Controls

Important Warning

Gaming is for players aged 18 and above only. Gaming can be addictive — always know your limits. If you feel that gaming is affecting your daily life, family, or finances, seek help immediately.


What does responsible gaming mean?

Eonkick believes every player's gaming experience should be fun, safe, and fully in their control.

Responsible gaming means approaching gaming purely as a form of entertainment — not as a way to make money. At Eonkick, we always want our users to be well and happy.

Online gaming is growing rapidly in Bangladesh. In this environment, Responsible Gaming Keeping gaming safe matters for all of us. Eonkick fully accepts that responsibility and is committed to standing by you every step of the way.

Our responsible gaming program covers budget control tools, self-exclusion options, live support, and much more. This page will walk you through everything.

Play for Entertainment

Gaming is always meant to be enjoyable. If you're on a losing streak, take a break instead of getting discouraged.

Set a Budget

Decide how much you're willing to spend before you start, and stick to that limit.

Stick to Your Schedule

Decide how long you'll play each day and set an alarm.

Don't chase your losses

Chasing losses with higher bets is the biggest mistake you can make.


Eonkick's Responsible Gaming Tools

Eonkick provides a range of powerful tools to keep your gaming experience safe

Deposit Limit

Set your own daily, weekly, or monthly deposit limit. Once applied, it takes effect immediately.

Session Time Limit

Set a limit on how long you play in one session. Once your time is up, Eonkick will automatically remind you to take a break.

Loss Limit

Your account automatically stops after you've lost a set amount, protecting you from significant financial loss.

Cooling-Off Period

If you feel you need a short break, you can temporarily suspend your account for 24 hours to 30 days. It will reactivate automatically once the period ends.

Self-Exclusion

If you feel you need an extended break from gaming, you can lock your account entirely for anywhere between 6 months and 5 years.

Reality Check

You'll receive regular reminders showing how long you've been playing and how much you've spent, so you can always make informed decisions.


How to activate the protection tools

Eonkick's responsible gaming settings can be activated in just a few simple steps

1

Log in to your account

Log in to your Eonkick account and click the profile icon.

2

Open Responsible Gaming Settings

Go to the "Responsible Gaming" section in the Settings menu.

3

Choose Your Preferred Tool

Deposit limit, time limit, or self-exclusion — choose whichever suits your needs.

4

Set Your Limits

Enter the amount or time limit and click the "Confirm" button.

5

Effective immediately

Settings take effect immediately. A confirmation will be sent to your email.

Signs of Problem Gaming

Know these signs to keep yourself or a loved one safe

Warning Signs

Financial difficulties

Spending money on gaming instead of paying bills or borrowing to fund it.

Warning Signs

Relationship Strain

Gaming causing strain in your relationships with family or friends.

Stay Mindful

Loss of control

Being unable to stop playing despite repeatedly trying to do so.

Stay Mindful

Dishonesty

Hiding your gaming activity from family or being dishonest about it.

Stay Mindful

Emotional Dependency

Feeling restless, irritable, or low when you're unable to play.

Warning Signs

Impact on work or studies

Gaming negatively affecting your work or academic life.

If you notice any of the signs above, don't wait — contact the Eonkick support team or use the self-exclusion tool right away.


10 Golden Rules of Safe Gaming

Stick to these simple guidelines and gaming will always stay enjoyable

Do's — These habits keep your gaming experience positive

  • Only play with money you can afford to lose.
  • Set a fixed budget and time limit before you start playing.
  • Take at least a 10-minute break every hour.
  • Make regular use of the responsible gaming tools.
  • Keep gaming separate from family time.
  • If you're experiencing any issues, reach out to Eonkick support directly.

To Avoid — These mistakes make gaming harmful

  • Don't chase your losses with bigger bets.
  • Don't game under the influence of alcohol or any substance.
  • Never play with borrowed money or funds set aside for emergencies.
  • Don't turn to gaming to escape anger, frustration, or loneliness.
  • Don't expect gaming to be a regular source of income.
  • Don't lie to your family or friends.

Track Your Gaming Budget

A balanced gaming budget keeps you free from financial stress

Experts recommend allocating no more than 10–15% of your monthly entertainment budget to gaming. Never spend beyond your budget.

From your Eonkick dashboard, you can easily see how much you've deposited this month, how much you've won, and your current total balance.

Tip: Set your deposit limit at the start of each month. Once it's in place, you won't be able to go over it no matter what.

Sample Healthy Gaming Budget

Entertainment Budget100%
Gaming (recommended)15% Max
Cinema / Dining Out30%
Savings & Emergency Fund55%

Your gaming budget should always be a small part of your entertainment spending — never a significant portion of your main income.


FAQ

Frequently asked questions about responsible gaming

Your account cannot be reactivated before your self-exclusion period ends. Once the chosen duration (6 months to 5 years) has passed, you'll be able to play again. This is intentional — it's designed to make sure you get the break you need.

No. Lowering your deposit limit takes effect immediately, but a request to increase it only comes into effect after 72 hours. This waiting period gives you time to reconsider your decision.

If you believe a family member is struggling with gaming addiction, contact the Eonkick support team. We review accounts on third-party request and take the necessary steps. Have a compassionate conversation with the person affected and seek professional help.

Eonkick verifies your age at registration and confirms your identity through the KYC process. Minors cannot create an account. Parents can also use parental control software to block gaming sites on their devices.

A cooling-off period is a short-term break (1 to 30 days) that ends automatically when the period expires. Self-exclusion is a longer-term measure (6 months to 5 years) that cannot be reversed before the period ends. If you're experiencing serious problems, self-exclusion is the better choice.

Yes, all of Eonkick's responsible gaming tools and support services are completely free. Our support team is available 24/7 for any concerns you have. Seeking help is a sign of courage — not weakness.

Need Help? We're Here

Eonkick's dedicated support team is always here for you

Live Chat Support

Our support agents are available 24/7. Chat with us anytime for any concern.

Available 24/7

Email support

Reach out to us confidentially. You'll typically receive a detailed response within 24 hours.

Self-Assessment

Take the self-assessment quiz in our account settings to find out how healthy your gaming habits really are.

Free

Play Safe, Play Happy

Enjoy all the benefits of responsible gaming on Eonkick. Join today and start your safe gaming journey.

বাংলা